What We Collect and Why We Hold It
When you open an account with us, we collect the information you provide — your name, contact details, and the payment method you use, whether that is Touch 'n Go eWallet, Boost, or GrabPay. We also record transactional data tied to each deposit or withdrawal so
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we can resolve queries and maintain an accurate account history for you. Device identifiers and session data are logged automatically when you access the platform on mobile or desktop; this helps us detect unusual login attempts and keep your account from being accessed without your knowledge.
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We do not sell, rent, or trade your personal data to marketing companies or unaffiliated third parties. Data shared with payment processors — including the operators behind Touch 'n Go eWallet, GrabPay, and Boost — is limited strictly to what those processors need to complete your
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transaction. Retention periods follow applicable Malaysian data protection law; once your account is closed and any statutory hold period has passed, identifiable data is deleted or anonymised. Access to this platform and its data practices is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.